Implement, Advocate for, and use eDocs & Messages!
The industry is now able to deliver data about a claim to the agency’s management system. This ensures that the agent is aware of the claim and can advocate on behalf of their client.
For years, agents have entered their own claims data into their systems, spending hours key stroking and maintaining information that may now be delivered through download.
Commercial Lines Download is more involved than personal lines download, because of the nature of the commercial business. That said, the industry has developed standards that handle the buildings, contents, liability, Errors & Omissions, Crime and inland marine to name a few.
AUGIE is working on updating the Commercial lines Download Guideline document. If you would like to assist in that effort, please register here.
The industry has developed many different methods for exchanging data between insurance agents and brokers and the insurance carriers they represent.
Due to inconsistent workflows, this bridging of data has been underutilized. This exchange of data affects many other AUGIE Priorities (edocs, Claims Download Commercial Download and Buy-Button).