Top AUGIE Priorities for 2023

 In News

Top AUGIE Priorities for 2023: agribusiness interface, centralized two-way communications, and submission ID and tracking

Organization also announces new agent leadership


NEW YORK (17 January 2023) AUGIE Group, an insurance tech exchange, has unveiled its initiatives for the new year, focusing on improving the download experience to help make the insurance journey more efficient for agents, carriers, and customers.

Key priorities include:

  • Submission ID and tracking: Increasing awareness and use of the industry standard assigning unique submission IDs to prospects so eDocs can be used and tracked during the quoting process enabling agents to quote electronically through their agency management systems instead of relying on emails.
  • Two-way eDocs: Advocate for the utilization of existing standards and technology for two-way eDocs which use policy numbers, tracking, and technology to move messages back and forth between agents and carriers. Documents will automatically be attached to the correct customer file and assigned to the desired workflow, such as underwriting or auditing.
  • Agribusiness download: This is a large undertaking, and AUGIE plans to undertake in small steps. The organization will talk with industry stakeholders, and identify initial priorities to improve download’s use in this sector. One goal: improving the sales process for small agri-business polices, such as roadside stands and fruit farms.
  • Provisioning and credentialing: Position agents to advocate for the ability to use management systems for trusted arrangements for user IDs, enabling single sign on to access all carriers. With the industry solution, agents—through their systems—would send messages to the carriers which would provision user codes, passwords, and credentialing. AUGIE will also be focused on de-provisioning where a single message goes to all carriers at the same time to restrict access for agency staff who have left.

AUGIE Group is the only industry forum where agents, brokers, carriers, MGA/Wholesalers, solutions providers, and association representatives can come together beyond their affiliations to discuss the technology and opportunities in the insurance distribution channel. As a grassroots-driven organization, the organization develops ways to take advantage of new approaches and overcome barriers to more automation among carriers and agents.

AUGIE Group Names New Chair

Christine Horne, Vice President of System Support at Bankers Insurance, was named AUGIE chair beginning on January 1, 2023. She succeeds Mike Skeele who will continue as Past Chair and will serve on AUGIE Group’s Executive Council.  Ted Joyce, Executive VP and Director of Insurance Agency Services will continue in his role as Vice Chair.

Horne said, “AUGIE provides an open environment for everyone in the insurance industry to discuss the issues that have significant impact on agents’ businesses. I am excited to take the helm and work to pinpoint the ways agents, carriers, and solution providers can work together to create meaningful improvements.”


About AUGIE Group

AUGIE Group is a not-for-profit organization open to all in the industry who are involved in the independent agent distribution channel. An insurance tech exchange with more than 4,000 members, it brings members together to share ideas, anticipate market needs and influence change. AUGIE Group is a valuable community where agents, brokers, carriers, MGA/Wholesalers, solution providers, association representatives and others can come together beyond their associations, user groups and other affiliations to discuss industry issues and opportunities. A volunteer-led and volunteer-run organization, AUGIE focuses on practical approaches to using technology to make independent agents’ businesses better and more efficient. To learn more visit

AUGIE Group’s Executive Council


Jim Armitage

Commercial Insurance Marketing Manager

Liberty Company Insurance Brokers

Past Chair



Brian Bartosh


Top O’ Michigan Insurance

Agency Partner

Keystone Insurance Groups


Mike Becker


PIA National

CPIA Professional Development Program


Melissa Bond

Member Relations Director



Kathy Bova

Vice President of Education

ASNOA Services





Jay Byrnes


Byrnes Insurance Agency

Past President

Nexsure Users Group


Chris Cline

Executive Director

IIABA’s Agents Council for Technology


Clare DeNicola



Brand and Communications Advisor



Kevin Dorgan

AVP, Technology & Marketing

FirstChoice, a MarshBerry Company


Cal Durland

Agency Customer Success Director






Dean Giem


Paradox Insurance Agency

Past Chairman, Executive Board of Directors



Jon Gorman

Executive Director



Maurice Hawthorne

Application Support Analyst

Brown and Brown Insurance Agency


Christine Horne

Vice President System Support

Bankers Insurance



Board of Directors

Applied Client Network


Ted Joyce

Executive VP/Director

Insurance Agency Services

Vice Chair



Donna LaGoy

Senior Vice President, Business Intelligence

High Street Insurance Partners, Inc.


Brian Langerman

Senior Director, Technology Industry Practices


Chief Executive Officer

Applied Client Network


Lara Moffitt

Chief Executive Officer

MHJ Insurance


Keith Savino

Principal – Managing Partner

Broadfield Insurance, PCF Insurance Services

Executive Committee

PIA National

Joyce Sigler

AVP Acquisitions and Technology

SeibertKeck Insurance Partners




Mike Skeele


Skeele Agency

Past Chair


Board of Directors

HawkSoft User Group


Ginny Winkworth

Program Manager

IIABA’s Agents Council for Technology


Angelyn T. Zeringue

President and Board of Directors

SouthGroup Insurance Services-Gulf Coast

Start typing and press Enter to search