Top AUGIE Priorities for 2023
Top AUGIE Priorities for 2023: agribusiness interface, centralized two-way communications, and submission ID and tracking
Organization also announces new agent leadership
NEW YORK (17 January 2023) AUGIE Group, an insurance tech exchange, has unveiled its initiatives for the new year, focusing on improving the download experience to help make the insurance journey more efficient for agents, carriers, and customers.
Key priorities include:
- Submission ID and tracking: Increasing awareness and use of the industry standard assigning unique submission IDs to prospects so eDocs can be used and tracked during the quoting process enabling agents to quote electronically through their agency management systems instead of relying on emails.
- Two-way eDocs: Advocate for the utilization of existing standards and technology for two-way eDocs which use policy numbers, tracking, and technology to move messages back and forth between agents and carriers. Documents will automatically be attached to the correct customer file and assigned to the desired workflow, such as underwriting or auditing.
- Agribusiness download: This is a large undertaking, and AUGIE plans to undertake in small steps. The organization will talk with industry stakeholders, and identify initial priorities to improve download’s use in this sector. One goal: improving the sales process for small agri-business polices, such as roadside stands and fruit farms.
- Provisioning and credentialing: Position agents to advocate for the ability to use management systems for trusted arrangements for user IDs, enabling single sign on to access all carriers. With the industry solution, agents—through their systems—would send messages to the carriers which would provision user codes, passwords, and credentialing. AUGIE will also be focused on de-provisioning where a single message goes to all carriers at the same time to restrict access for agency staff who have left.
AUGIE Group is the only industry forum where agents, brokers, carriers, MGA/Wholesalers, solutions providers, and association representatives can come together beyond their affiliations to discuss the technology and opportunities in the insurance distribution channel. As a grassroots-driven organization, the organization develops ways to take advantage of new approaches and overcome barriers to more automation among carriers and agents.
AUGIE Group Names New Chair
Christine Horne, Vice President of System Support at Bankers Insurance, was named AUGIE chair beginning on January 1, 2023. She succeeds Mike Skeele who will continue as Past Chair and will serve on AUGIE Group’s Executive Council. Ted Joyce, Executive VP and Director of Insurance Agency Services will continue in his role as Vice Chair.
Horne said, “AUGIE provides an open environment for everyone in the insurance industry to discuss the issues that have significant impact on agents’ businesses. I am excited to take the helm and work to pinpoint the ways agents, carriers, and solution providers can work together to create meaningful improvements.”
About AUGIE Group
AUGIE Group is a not-for-profit organization open to all in the industry who are involved in the independent agent distribution channel. An insurance tech exchange with more than 4,000 members, it brings members together to share ideas, anticipate market needs and influence change. AUGIE Group is a valuable community where agents, brokers, carriers, MGA/Wholesalers, solution providers, association representatives and others can come together beyond their associations, user groups and other affiliations to discuss industry issues and opportunities. A volunteer-led and volunteer-run organization, AUGIE focuses on practical approaches to using technology to make independent agents’ businesses better and more efficient. To learn more visit www.augiegroup.org.
AUGIE Group’s Executive Council
Jim Armitage
Commercial Insurance Marketing Manager
Liberty Company Insurance Brokers
Past Chair
AUGIE Group
Brian Bartosh
President
Top O’ Michigan Insurance
Agency Partner
Keystone Insurance Groups
Mike Becker
CEO
PIA National
CPIA Professional Development Program
Melissa Bond
Member Relations Director
NetVU
Kathy Bova
Vice President of Education
ASNOA Services
Jay Byrnes
President/Owner
Byrnes Insurance Agency
Past President
Nexsure Users Group
Chris Cline
Executive Director
IIABA’s Agents Council for Technology
Clare DeNicola
Principal
the10company
Brand and Communications Advisor
AUGIE Group
Kevin Dorgan
AVP, Technology & Marketing
FirstChoice, a MarshBerry Company
Cal Durland
Agency Customer Success Director
Ivans
Director
AUGIE Group
Dean Giem
President/CEO
Paradox Insurance Agency
Past Chairman, Executive Board of Directors
NetVU
Jon Gorman
Executive Director
NetVU
Maurice Hawthorne
Application Support Analyst
Brown and Brown Insurance Agency
Christine Horne
Vice President System Support
Bankers Insurance
Chair
AUGIE Group
Board of Directors
Applied Client Network
Ted Joyce
Executive VP/Director
Insurance Agency Services
Vice Chair
AUGIE Group
Donna LaGoy
Senior Vice President, Business Intelligence
High Street Insurance Partners, Inc.
Brian Langerman
Senior Director, Technology Industry Practices
SmithBucklin
Chief Executive Officer
Applied Client Network
Lara Moffitt
Chief Executive Officer
MHJ Insurance
Keith Savino
Principal – Managing Partner
Broadfield Insurance, PCF Insurance Services
Executive Committee
PIA National
Joyce Sigler
AVP Acquisitions and Technology
SeibertKeck Insurance Partners
Chair
NetVU
Mike Skeele
President
Skeele Agency
Past Chair
AUGIE Group
Board of Directors
HawkSoft User Group
Ginny Winkworth
Program Manager
IIABA’s Agents Council for Technology
Angelyn T. Zeringue
President and Board of Directors
SouthGroup Insurance Services-Gulf Coast
